COSRX ALL ABOUT SNAIL KIT

COSRX's Most Loved 4-step Advanced Snail Trial Kit: Skincare essentials formulated with snail mucin for repairing, moisturizing, and soothing skin. Advanced Snail Mucin Gel Cleanser (0.67 fl. oz) - With 10,000ppm snail secretion filtrate, it protects the skin barrier and does not strip the skin. Advanced Snail 96 Mucin Power Essence (1.01 fl. oz) - Lightweight yet intense moisturizing essence absorbs very fast into the skin and maximizes skin elasticity. Advanced Snail Peptide Eye Cream (0.16 fl. oz) - Contains 72% of snail secretion filtrate and peptides to reduce dark circles, fine lines and wrinkles. Advanced Snail 92 All In One Cream (0.70 oz) - Formulate with 92% of Snail Secreation Filtrate, the cream helps repair and soothe the look of sensitized skin by replenishing moisture.

Order Processing
• Processing Time: Orders are processed within 1-2 business days after payment confirmation.
Shipping Methods & Delivery Times
• Standard Shipping: Delivery within 3-5 business days.
• Express Shipping: Delivery within 1-2 business days.
Please note that delivery times are estimates and may vary based on location and unforeseen circumstances.
Customs & Duties
Customers are responsible for any customs duties, taxes, or fees imposed by the destination country. We recommend checking with local authorities for any potential charges before placing an order.

Eligibility for Returns
We accept returns only if the product is received in a damaged or defective condition. To be eligible:
• The issue must be reported within 15 days of receiving the order.
• The item must be unused, unopened, and in its original packaging with all seals and labels intact.
• Any product that has been opened, used, or tampered with cannot be returned due to hygiene and safety reasons.
Non-Returnable & Non-Refundable Items
For hygiene and safety, we do not accept returns or issue refunds for:
• Opened or used products.
• Items purchased during promotions or sales.
• Products with broken seals, missing packaging, or signs of use.
• Orders returned due to a change of mind or personal preference.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 5 business days of delivery with:
• Clear photos/videos of the product and packaging.
• Your order details and a brief explanation of the issue.
Once verified, we will offer a replacement or store credit.
Refunds are only processed in exceptional cases within 5 business days once we receive the product back.
How to Contact Us
For assistance, please reach out to our team on support@officialkbeauty.com