ARENCIA BLACK TEA & YUZU RICE MOCHI CLEANSER 120G

The Arencia Black Tea & Yuzu Rice Mochi Cleanser is a multi-purpose product that functions as a daily cleanser, gentle exfoliator, and wash-off mask. It features a unique “mochi” texture created through a traditional kneading process. Infused with black tea and yuzu extracts, it works to remove makeup, excess oil, and impurities while brightening the skin and providing antioxidant benefits. The formula also contains activated charcoal and rice powder, which help to absorb sebum, refine skin texture, and provide gentle exfoliation without stripping the skin of its natural moisture. It is suitable for all skin types, including sensitive and oily skin.

Glycerin Water Sodium Cocoyl Isethionate Prunus Amygdalus Dulcis (Sweet Almond) Seed Meal Sodium Cocoyl Glycinate Charcoal Powder Coconut Acid Sodium Methyl Cocoyl Taurate 1,2-Hexanediol Kaolin Sodium Isethionate Glyceryl Stearate Hydroxypropyl Starch Phosphate Citrus Junos Fruit Extract Camellia Sinensis Leaf Extract Oryza Sativa (Rice) Powder Fragrance Citrus Limon (Lemon) Peel Oil

As a daily cleanser: Take a small amount of the cleanser, add water to your palms, and lather it up. Gently massage it onto your face in circular motions and then rinse thoroughly with lukewarm water.
As a wash-off mask: Apply a thin, even layer of the product to your dry face. Leave it on for 1-2 minutes, then rinse off with lukewarm water.

Order Processing
• Processing Time: Orders are processed within 1-2 business days after payment confirmation.
Shipping Methods & Delivery Times
• Standard Shipping: Delivery within 3-5 business days.
• Express Shipping: Delivery within 1-2 business days.
Please note that delivery times are estimates and may vary based on location and unforeseen circumstances.
Customs & Duties
Customers are responsible for any customs duties, taxes, or fees imposed by the destination country. We recommend checking with local authorities for any potential charges before placing an order.

Eligibility for Returns
We accept returns only if the product is received in a damaged or defective condition. To be eligible:
• The issue must be reported within 15 days of receiving the order.
• The item must be unused, unopened, and in its original packaging with all seals and labels intact.
• Any product that has been opened, used, or tampered with cannot be returned due to hygiene and safety reasons.
Non-Returnable & Non-Refundable Items
For hygiene and safety, we do not accept returns or issue refunds for:
• Opened or used products.
• Items purchased during promotions or sales.
• Products with broken seals, missing packaging, or signs of use.
• Orders returned due to a change of mind or personal preference.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 5 business days of delivery with:
• Clear photos/videos of the product and packaging.
• Your order details and a brief explanation of the issue.
Once verified, we will offer a replacement or store credit.
Refunds are only processed in exceptional cases within 5 business days once we receive the product back.
How to Contact Us
For assistance, please reach out to our team on support@officialkbeauty.com